Simmons College, Boston, MA. MS Library and Information Science, May 2010
Bucknell University, Lewisburg, PA. BA English/Women’s Studies, May 2000
Vast skill and experience creating, editing, and categorizing content.
Strong experience and active interest in user-centered web design, content creation, and research tools, trends, and technologies including: XHTML, CSS, web design, information architecture, usability, web accessibility and WCAG 2.0, Drupal, WordPress, MyEmma, Mailchimp, Canva, Google Applications, screencasting and screencapture, online crowdfunding, Trello, Slack, and Twitter.
Recognized for excellence in online teaching by Portland State University faculty.
Extensive practice and expertise assessing and serving user needs both in-person and at a distance.
Web Services Librarian, Portland Community College, Portland, OR, 2016 to Present.
Maintain web content, style guides, and standards for academic library website.
Support fellow librarians in creation, maintenance, and standardization of digital learning objects for library website.
Handle administrator duties for LibGuides CMS, a content management system used to create and maintain research guides.
Design and conduct usability studies for library website.
Work with colleagues to make sure website and learning objects are created using best practices in and standards of Universal Design and Accessibility according to WCAG 2.0 guidelines.
Communication and Knowledge Base Specialist, Office of Academic Innovation, Portland State University, Portland, OR, 2014 to 2016.
Create and manage marketing strategy and communications schedule for the Office of Academic Innovation, which provides leadership and support for campus activities that explore and promote excellence in teaching and learning, innovative curricular technology use, and community based learning.
Managed website redesign process and strategic content creation for the Office of Academic Innovation website and blog.
Assess analytics for visits to and usage of Office of Academic Innovation website. Manage content and architecture of site according to usage statistics.
Create content, manage mailing list of over 1050 members, and assess analytics for Office of Academic Innovation weekly email newsletter, using reTHINK PSU initiatives.
Serve as project manager for Fall 2014 Flexible Degrees RFP: managed creation of online application submission tool; managed and organized application content; aided applications with application completion; and created online visual presentation to present application data and content using Google Sheets and to funding decision committee.
Reference and Instruction Librarian, Millar Library, Portland State University, Portland, OR, 2013 to 2014.
Serve as project manager for team of librarians and library staff on new library website homepage design project; create project plan setting goals, tasks, timeline, and deliverables for website project; gather and report on usage statistics of current library website homepage; create wireframes and moodboards for new library website homepage design.
Create online training objects, information literacy tutorials, teaching tools, assessments, and subject guides using technologies such as LibGuides, Camtasia, Snagit, and Google Forms. Projects include collaboration on “Library DIY” self-guided library help for patrons; ongoing revision of the library homepage; creation and maintenance of course-specific online library research guides.
Planned, taught, and assessed approximately 40 information literacy training sessions from 2012–present, in person and online for both day and evening classes, tailored to the needs of undergraduate and graduate students at different stages of learning in several academic disciplines.
Provide research consultations and customer service in person, via chat and email for students and faculty; and provide reference assistance in person, online, and over the phone for undergraduates, graduate students, faculty, and the general public.
Serve as Answerland chat reference librarian for library patrons in the state of Oregon.
Social Media Consultant, Department of Film, Portland State University, Portland, OR, 2013 to Present.
Create social media infrastructure and design for Portland State University’s Department of Film, including Twitter, Facebook, WordPress, and Hootsuite.
Consult on navigation structure, operation, and general design of social media and blogging sites for Department of Film.
Train Department of Film faculty and student workers on best practices for posting to and maintenance of various social media platforms including: scheduling various posts across platforms on Hootsuite; constructing in-text links and creating pages and navigational menus on WordPress; and following, retweeting, and tagging Tweets on Twitter.
Interim Education and Instruction Librarian, Millar Library, Portland State University, Portland, OR, 2012 to 2013.
Create online learning objects, information literacy tutorials, teaching tools, assessments, and subject guides using technologies such as LibGuides, Camtasia, Snagit, and Google Forms. See my online guide to starting a literature review.
Provide outreach, library instruction, and research assistance to the Graduate School of Education (GSE). Attend GSE faculty and chair meetings to deliver updates on services available at the library and collect feedback on library resources and services needed and desired by GSE faculty. Actively participate on the GSE listserv at Portland State University to stay current with faculty needs and deliver information about library resources and services. Collaborated on GSE proposal for innovating online learning programs: “LOL: Leading in Online Learning”.
Collaborate with fellow librarians as part of the Instructional Design Team to create online learning objects, information literacy tutorials, teaching tools, and assessments. See an example of one of our projects: Library DIY.
Planned, taught, and assessed over 30 information literacy instruction sessions from 2012–2013, in person and online for both day and evening classes, tailored to the needs of undergraduate and graduate students at different stages of learning in several academic disciplines, including the GSE.
Collaborate on creation of digital badging program and self-directed online tutorials for library patrons at PSU.
Collected, analyzed, and presented results of library-created GSE Faculty Survey to GSE and library faculty to better understand and serve the library, information, and research needs of the GSE at Portland State University.
Collaborate with PSU faculty to bring library services and instruction to classes across disciplines and skill levels. Examples include instruction to High School students seeking college credit at Portland State University; face-to-face instruction for Freshman and Sophomore Inquiry classes; synchronous online library workshops for GSE students on preparing and researching a literature review (view session recording).
Provide research consultations in person and via email for GSE students and faculty; and provide reference assistance in person, online, and over the phone for undergraduates, graduate students, faculty, and the general public.
Serve as Answerland chat reference for library patrons in the state of Oregon.
Film Versus Film and Everything Went Down, Social Media Producer, 2011–Present
Promote weekly film-criticism web series Film Versus Film, and independent feature film Everything Went Down using social media platforms such as Facebook, Twitter, Tumblr, and Kickstarter.
Help generate over 100,000 YouTube views to date for Film Versus Film web series. Interact with followers on active Twitter feeds for Film Versus Film and Everything Went Down.
Modify HTML and CSS code on Tumblr sites for Film Versus Film and Everything Went Down to fit the needs of the show and film.
Helped run successful Kickstarter campaign, exceeding $5,000 funding goal, to fund distribution of Everything Went Down.
Instruction and Outreach Specialist, Francis A. Drexel Library, St. Joseph’s University, Philadelphia, PA, 2010 to 2012.
Developed and coordinated library’s information literacy and instruction program, which reached over 3,000 students in fall 2011 and 2012, and over 1,800 students in spring 2012. Managed meetings of library instruction staff and room reservation policy issues.
Selected materials for collection development and provided research assistance to faculty in English, Sociology, Gender Studies, Criminal Justice, and Organization Development and Leadership.
Planned and taught more than 90 information literacy instruction sessions in person and online, tailored to the needs of undergraduate, returning adult, and graduate students at different stages of learning in various academic disciplines.
Developed and revised the First Year Seminar Library Component framework, describing the goals, outcomes, and assessments of First Year Seminar library instruction to faculty.
Participated in development and revision of information literacy and assessment plan across all student levels.
Collected and analyzed statistics on the information literacy instruction program.
Developed, created, and maintained online tools to promote library services and aid in patron research including subject research guides using LibGuides CMS and HTML knowledge; trackable QR codes linking patrons to research guides, search tools, and room reservation forms; and screencast tutorials using Camtasia, Screencast.com, Jing, and Screencast-O-Matic.
Created teaching and assessment modules for First Year Seminar information literacy classes. Collaborated with supervisor to create an assessment distributed to all first year students in fall 2011, fall 2012, and spring 2013 which can be seen under the “Post-Test” tab at the previous link. Reviewed and presented data collected to help library staff better understand the information literacy needs of first year students.
Collaborated with St. Joseph’s faculty to bring library services and instruction to diverse student groups to promote the library and better serve specific populations. Examples include a RefWorks session for university writing tutors, and library research skills sessions for English as a Second Language students and adult learners returning to school to earn their Bachelor’s degree.
Provided reference assistance in person, online, over the phone, and one-on-one for undergraduates, graduate students, faculty, and staff.
Collaborated with fellow librarians in the library Marketing Group to promote the library and new Learning Commons.
Reference and Instruction Librarian, Part Time, Iwasaki Library, Emerson College, Boston, MA, 2009 to 2010.
Provided excellent reference and research assistance to students, staff, colleagues, and faculty both in person and via online chat.
Enthusiastically embraced library instruction and information literacy practices to participate in Emerson’s information literacy and instruction program.
Mastered specialized resources, such as business and marketing databases, through structured workshops and practice.
Served as the sole librarian providing reference service to all members of the Emerson community during evening and weekend hours.
Serials Assistant, Beatley Library, Simmons College, Boston, MA, 2009 to 2010.
Used Millennium to check in, shelve, and organize journals, magazines, and newspapers in an academic library setting.
Checked links for electronic serials to improve online access for students and faculty.
Public Services Assistant and Manuscripts Assistant, Schlesinger Library, Radcliffe Institute at Harvard University, Cambridge, MA, 2007 to 2009.
Assisted library patrons and staff with Internet and online public access catalog research and retrieval of serials, books, and manuscript materials.
Assisted with reference desk duties such as answering patron queries in person and on the phone.
Recognized by supervisors for extensive work processing and organizing archival items such as news clippings, correspondence, and photographs for important collections such as the papers of the National Organization of Women.
Writing Tutor, Burns Writing Center, Simmons College, Boston, MA, 2008 to 2009.
Assisted undergraduate and graduate students with writing projects throughout the research and writing process.
Recognized by supervisor as intelligent, insightful, capable tutor.
Proofreader and Fact Checker, Marketplace Section, New York Magazine, New York, NY, 2006 to 2009.
Proofread and checked formatting of print and online advertisements and fact checked real estate "advertorials" in Marketplace section.
Freelance Proofreader, Copyeditor, and Permissions Researcher, 2004 to 2009.
Proofread and edited several books now in print with diverse publishers: Basic Books, Counterpoint Press, DaCapo Press, Paradigm Publishers, PublicAffairs, Vanguard Press, Westview Press.
Administratively managed personal finances, confidential documents, appointments, and filing for Senior Partner; gathered research and helped organize legal briefs, exhibits, and filing for Associate Lawyer at influential civil law firm.
Edited and counseled on the writing of academic papers for members of an international think-tank.
Liaised between team of international think tank academics, United Nations employees, and publisher to create the first edition of the Annual Review of Global Peacekeeping.
Brought together and kept track of diverse pieces of the manuscript under a strict and tight schedule.
Conducted photo research and negotiated with stock houses for permission to reprint photo illustrations.
Editorial Assistant, contractual, Paradigm Publishers, Boulder, CO, 2004.
Managed several projects during a fast paced, high-stress time for up-and-coming academic book publishing company. Worked closely with president and publisher to prepare materials for academic conference, managed payments, contacted authors, and learned new databases.
Editorial Assistant, Westview Press, Boulder, CO, 2000 to 2004.
Managed administrative duties for four senior editors at a 10 million dollar academic book publishing company.
Served as a key contact liaison between accomplished academic authors and the senior editors I supported.
Delegated responsibilities to and supervised workloads of undergraduate student interns.
Communicated with accomplished academic authors to help them write, edit, and complete their book projects.
Coordinated complicated copyright permissions projects on large art textbooks and academic textbook anthologies.
Created standard response initiative and system for helping to both review and respond to unsolicited manuscripts.